Strong complaints of BUDGET CAR RENTAL! Horrible experience

I arrived at Washington Dulles Airport one week ago and upon arrival

went to Budegt car rental to pick up a 5 day reservation for a compact

car. The overall experience, from the beginning to the end, is

horrible.

Pick up experience: When I arrived there, ready to check out the car.

My driver's license was denied!!! However, I have no accident record

or any kind of violation record on hold. After 1 and 1/2 hours

waiting, their manager came out and entered some special code into the

computer system to get my reservation through. During that waiting

period, I asked the representative what is my quoted total rate for 5

days rental, he said it was $119.43.

Return: Disastreous!!! The quote I get online was $119,43, however,

when I returned the car 6 days later (one day delay due to their

office shut down). Their representative intended to charge me $284.36.

The additional charge reason is that I am under age 25 and will pay

"additional fee" which is $25/day !! But this year I turned 25!!!!

Their explanation is that I must be OVER 25!! Holy shit !!!

I called their service center and encountered a very rude guy who

questions my math and taught me how to calculate my age. SOB!!!! Then

I called the Dulles Airport Budget office and talked to their manager.

That guy was rude too. He did not admit hiding the additional fee from

me and refused to take my complaints.

Conclusion:

Below is some tricky approaches and their cheating behavior I observe:

1. The reason my driver's license was denied initially might be that

according to Budget's age calculation method, I am under 25 and not

eligible to rent a car at Budget. After one and half hours waiting,

their manager came back from lunch and entered a special code into the

computer system to get the rent work. However, they did not disclose

the additional $25/day charge to me.