Earthlink Internet

Posted on Wednesday, June 20th, 2007 at 6:22pm CDT by 8c8c0174

Company: Earthlink Internet

Category: Other

I have sent the email below to Earthlink Management. I have been unable

to close the Earthlink account and Earthlink continues to charge my

credit card even though NO ONE EVER accessed the internet using

Earthlink. This has been going on for 1 year.

One year ago I signed up a Sudanese Refugee boy that I was working with

with Earthlink dial up internet service. His name is John Aroch. He

had recently purchased a used lap top computer and was keen to use the

internet. I used my American Express card and signed up for 1 years

worth of Internet service with Earthlink. =20

Upon attempting to login we ran into snags due to the fact that the

computer had Windows 95 which was not supported well by Earthlink. Over

the next couple of months we attempted to work with your technical

support people but were unsuccessful in using the Earthlink connection.

I called Earthlink to attempt to discontinue the service. I told the

customer service person that I would consider the $167. charge on my

credit card as charity and forget about it, however I wanted the account

closed as NO ONE EVER WAS ABLE TO ACCESS THE INTERNET via Earthlink.

Now, one year later I have received a $21. 95 charge on my credit card

after thinking that I successfully closed the account.

AND, I have been passed from one person to another and have been UNABLE

to close this account. This is fraud. You are making charges on my

credit card FRAUDULENTLY. =20

Please Help ME. I do NOT know what to do.=20


0 Comments

Post a Comment