HP rebate problem
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HP rebate problem I purchased an HP laptop in 2/2007. It came with a mail-in rebate. I sent the paperwork in right after buying it (within a week). The rebate is supposed to take 6-8 weeks, making it the end of April at the latest.. Well it's now June 13 and still no check. According to their customer (dis)service rep in India, the check was mailed on May 31st. The person I talked to on June 7th told me to give it 10 days. If it didn't come by the 10th, they would re-issue the check. On June 11th, still no check. I called again. This time they tell me I have to wait THIRTY days before they'll re-issue the check. I told the person it does not take thirty days to get a letter anywhere within the United States. I'm an author and a student nurse. I've talked with several of my peers, who have had similiar experiences. They all told me that they received their check between 3 and 4 weeks after it was supposedly mailed. It's obvious that HP prints the checks, shows them as mailed, but holds them for 3 weeks before actually mailing them.. From: Message Author (click here to email author)Date: Wednesday, 13-Jun-07 11:30:48 CDT Business: Reply Online Consumer: Comment On This |
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