Acronis / Digital River

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After looking on how I could complain to Digital River for overcharging (or trying to) I came across your page.

You will se how one price is quoted and when it gets to a later point it has risen without my consent.

Feel free to expose this, or contact me for more details.

Details below:

Regards

John Richard Jones

_____

From: John Richard Jones [mailto:Email User]

Sent: 07 July 2007 00:27

To: Email User'

Subject: Almost Overcharged

FOR THE ATTENTION OF ACRONIS

On <http://www.acronis.com/> http://www.acronis.com I intended purchasing a bundle pack on your website at â�¬ 89.99 but when I got to Digital River it had jumped to â�¬103.49. This looks like it is a swindle so I cancelled it.

I took screen captures â�� see below or attached.

Submitting my order I got:

Later though I got:

Please look into this for me.

If I donâ��t get a satisfactory explanation this will be reported to the relevant body since if I was not alert I would have been deceived. I have removed personal details for security reasons.

Regards

John Richard Jones

www.exposing-the-truth.org.uk <http://www.exposing-the-truth.org.uk/>

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<title>I intended purchasing a bundle pack on your website at â�¬ 89</title>

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<span style='font-size:

10.0pt;font-family:Arial;color:navy'>After looking on how I could complain to <st1:place

w:st="on"><st1:PlaceName w:st="on">Digital</st1:PlaceName> <st1:PlaceType

w:st="on">River</st1:PlaceType></st1:place> for overcharging (or trying to) I came

across your page.<o:p></o:p>

<span style='font-size:

10.0pt;font-family:Arial;color:navy'>You will se how one price is quoted and

when it gets to a later point it has risen without my consent.<o:p></o:p>

<span style='font-size:

10.0pt;font-family:Arial;color:navy'>Feel free to expose this, or contact me

for more details.<o:p></o:p>

<span style='font-size:

10.0pt;font-family:Arial;color:navy'>Details below:<o:p></o:p>

<span style='font-size:

10.0pt;font-family:Arial;color:navy'>Regards<o:p></o:p>

<span style='font-size:

10.0pt;font-family:Arial;color:navy'>John Richard Jones<o:p></o:p>

<span style='font-size:

10.0pt;font-family:Arial;color:navy'><o:p> </o:p>

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<span lang=EN-US

style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:<font

size=2 face=Tahoma>

John Richard Jones [mailto:Email User]

Sent: 07 July 2007 00:27

To: Email User'

Subject: Almost Overcharged<span

lang=EN-US><o:p></o:p>

</div>

<span style='font-size:

12.0pt'><o:p> </o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>FOR THE ATTENTION OF ACRONIS<o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>On <a href="http://www.acronis.com/"><span

style='color:black;text-decoration:none'>http://www.acronis.com</a>

I intended purchasing a bundle pack on your website at â�¬ 89.99 but when I got

to <st1:place w:st="on"><st1:PlaceName w:st="on">Digital</st1:PlaceName> <st1:PlaceType

w:st="on">River</st1:PlaceType></st1:place> it had jumped to â�¬103.49. This

looks like it is a swindle so I cancelled it.<o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>I took screen captures â�� see below or attached.<o:p></o:p>

<font

size=2 face=Arial><img

border=0 width=872 height=300 id="_x0000_i1027"

src="cid:Email User"><o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>Submitting my order I got:<o:p></o:p>

<font

size=2 face=Arial><img

border=0 width=1057 height=183 id="_x0000_i1025"

src="cid:Email User"><o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>Later though I got:<o:p></o:p>

<font

size=2 face=Arial><img

border=0 width=369 height=402 id="_x0000_i1041"

src="cid:Email User"><o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>Please look into this for me.<o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>If I donâ��t get a satisfactory explanation this will be reported to

the relevant body since if I was not alert I would have been deceived. I have

removed personal details for security reasons.<o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>Regards<o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'>John Richard Jones<o:p></o:p>

<font size=4

color=black face=Arial><span style='font-size:14.0pt;font-family:Arial;

color:black'><a href="http://www.exposing-the-truth.org.uk/">www.exposing-the-truth.org.uk</a><o:p></o:p>

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From: Message Author (click here to email author)
Date: Sunday, 08-Jul-07 17:47:26 CDT

Business: Reply Online Consumer: Comment On This

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Complaint #: 146977

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