Complaints.com

From: Message Author
Date: Saturday, 07-Jul-07 15:14:58 CDT

The company store

I bought a water proof mattress pad from this store. I washed it twice and

the second time I tried to put it on the bed it shredded! I did not have

the receipt b/c I had washed it and used it already, and since it is a

mattress pad (which doesn't get changed very often, thankfully), the

"malfunction" occurred after the 90 day return policy. The store had a

record of the purchase. I explained how the pad had ripped. They said they

could not help me with it b/c it was beyond the return period. That would

be fine if I was just trying to return it b/c I didn't like it, but since it

obviously was faulty, I think they should refund my money.

Thanks,

Janelle Rasi