People Magazine, Juvenon, and IQDerma

People Magazine renewed my subscription after I told them I didn't want

it anymore. After I didn't pay to renew my subscription, they sent me a

letter saying they were going to turn me over to a collection agency.

When I called them and told them I didn't want the magazine anymore,

they treated me as if it were no big deal. I felt intimidated and angry.

I purchased trial products from Juvenon (juvenon.com) and IQDerma

(iqderma.com) over the Internet. Both companies assumed I wanted to buy

additional products even though I did not indicate that I did. Within a

month of purchasing the trial products, they both debited my bank

account before asking me if I wanted to buy more products.

Juvenon blamed it on a "clerical error." I'm still waiting to hear from

IQDerma.

Is it legal for companies to do this? Do I have any recourse - other

than to refuse their products?

Thanks very much.

Ellen Lehrer

Sunset Beach, NC

910-575-5340

Comment On This

Re: IQ DERMA.COM

While checking the current news on CNN website, an advertisement was shown offering a free sample from IQ DERMA’S product. It stated that all I would have to pay is the shipping charges. I placed the order in March and when the order arrived there were three small items instead of the one free sample that I ordered. They charged me $35.00 instead of the $3.99 which was advertised. While going over my charge card statement in April, I noticed a charge of $95.98 from IQ DERMA. I did not place an additional order and only wanted to try the free sample as stated in their advertisement.

I proceeded to contact my credit card company who now has the charge under investigation. I then called the telephone number for IQ DERMA that was listed on my statement and was told by a representative that answered the phone, that the advertisement stated that if I did not cancel once I received the free sample, I would be receiving their product every two months.

I am a senior citizen who is widowed and I never give my personal information out, however, I felt that this advertisement was on a CNN website and must be ligament.

It will take me months to resolve the charge that IQ DERMA put on in April and I am afraid that they now have my credit card number and will continue to bill me for a product I did not order or want.

After the above happened, I looked up on the internet to see if there were any other complaints and found that this has been happening to numerous other consumers.

I need assurance that the charge of $95.95 is going to be taken off my credit card and that I will never be bill for any of IQ DERMA’S products again.

Any help you can give me to resolve this problem will be greatly appreciated