Complaints.com

From: Message Author
Date: Friday, 06-Jul-07 10:02:21 CDT

Ritz Camera in Burlington

=20

I went in the store to look at cameras and with out planning to I bought

one. They only had the sample which I didn't want so I had to have one

shipped to my home.=20

When I got home I was looking the camera up just to read more about it

and found it for $100 less. I called the store not even 2 hours later

and told the manager. He didn't offer to do anything so I cancelled the

order.=20

The next day when I got home from work there was a message that he

couldn't stop the shipment, because of the holiday. Again he was no help

when I called him back to get information to try to stop UPS. All I need

was a tracking number. He said you should have an email with the

tracking number. Today is the second day I don't have any emails from

Ritz with a tracking number.=20

So now it is my responsibility to return the camera and worry about

getting my refund.=20

Not good customer service.=20