Complaints.com

From: Message Author
Date: Friday, 06-Jul-07 10:45:33 CDT

My internet/phone promo with AT&T having come to an end, I was looking =

for a bundle for phone, internet and television that I would not have to =

renew after 6 months or a year. In other words, I was NOT looking for a =

promo or a "deal" in a temporary sense. AT&T offered the three -phone, =

internet and Dish 200 basic programming for $99 per month. Though at =

the time we have Cable programming, we decided to switch so we could =

have all three on one bill.

After almost all the paperwork was done and the Dish programming =

was being established, I was informed I could not sign up for this =

"bundle" as I was already a Dish customer---we receive Sky Angle =

programming through Dish and have previously been a Dish customer.

=20

THIS I DO NOT understand. Why would you turn away a perspective long =

term customer for ANY reason? Keep in mind that as far as I know this =

would be an ongoing contract not a temporary promo. So, you lose a =

customer-I stay with Cable and we both lose. I don't understand the =

logic in this decision. How quickly and for what reason are you giving =

me to prefer Dish networking with such an predjucicial decision? I =

thank you if you actually take the time to read and review this type of =

decision.=20

Mrs. Roger Towsley