Complaints.com

From: Message Author
Date: Friday, 06-Jul-07 07:59:37 CDT

The infinity of melbourne florida sold us a 2005 Q56 suv in 05'. The

problems began after we bought it and as I write this our vehicle in

in for another service call. They continue to tell me infinity

vehicles do not have automatic door locks yet their own manual says

it does. I have complain over and over to no avail. Their local

commercials on TV tell of great customer service but their service

dept. is terrible. In the two years we have owned the vehicle we have

brought it in for service of riding very rough, seats not working

properly, sun roof sticking and not opening, car having hard time

starting, radio not working, front brakes locking causing grinding,

dash lcd's not working on two occasions, seat belts locking up, a/c

not working many occasions and many other issues. We have had eddie

baurer expedition's and never had as many issues as with this

vehicle. We thought we were stepping up to a better vehicle but

infinity's are a joke of a vehicle and their service is terrible. One

of my employee's bought a nissan truck and is having many of the same

problems. I see it as nissan who makes infinity producing poor. poor

poor vehicles.

michael smith

melbourne fl

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