Complaints.com

From: Message Author
Date: Friday, 06-Jul-07 06:46:45 CDT

=20

I ordered a pair of flip flops from myshoestore.com on May 30, 2007.

The confirmation said it could take up to 2 weeks for my order to be

processed, It also said if there were problems, I'd be notified.

On June 19th, I emailed the customer service inquiring about my order,

and I didn't recieve a response until June 22. At that point they told

me that they had not received the product from their vendor, but was

expecting a shipment any day, that hopefully I would be receiving my

shipment within 7-10 days, and would be notified when shipped.

On June 28, I still haven't received any notification, so I emailed them

again. On June 29, I received a response stating that they would be

receiving the shipment on Monday (July 2nd), and they would be shipped

out immediately. It's now Friday, July 6th and I still haven't gotten

any notification. =20

I just emailed myshoestore.com again, and told them if I couldn't have

my order to me by Friday (July13), to cancel the order. =20

Kathryn Kozak