Budget Car Rental

On August 19,2005 I went to Budget Rental at the Seattle/Tacoma Airport =

to pick up a car that I had reserved in June. After waiting more than =

45 minutes to get to the agent I was told that the Premium Car I had =

reserved was not ready but that he could upgrade me to a Luxury car for =

something like $300.00 more per week. I said I wanted the car I had =

reserved and I was told it would be 20 to 30 minutes before it was =

ready. I firmly believe they use this ruse to bring in more money and =

that the agents probably get a commission of some kind to promote this. =

I was not the only one that they were doing this to as a number of us =

were waiting for cars and I doubt very much if all of them were waiting =

for the Premium car. When they finally called me back to the counter =

and I went to get the car there were a number of Premium cars in their =

pick up area. By the time I finally got the car it had been 1-1/2 hours =

with only nine people in front of me when I got in line.

When on vacation people do not want to spend this sort of time over =

something that should be so simple.

Gail Duncan=20

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