Re: FW: FW: Policy details

Sir,

I hope i will be responded quickly. I don't know why you peoples are taking so much time. It is highly considered as cheating. I am contacting you for the last two month & the money transferred to you was three month back. Now I am serious and I am going to take this matter to consumer court and news papers.

B.Sankar

CustomerSupport Email User wrote:

Dear Mr Sankar

Thank you for your email to us at Tata AIG and regret the delay in responding to you.

We would like to inform you that we are working on your case. This is taking time as the same needs to be checked with the respective department before we could provide you with resolution. We thank you for your patience and request you to provide us with some time.

For further queries please write back to us or call us at 1800 119966.

Regards,

Customer Support Officer

Tata AIG General Insurance Co Ltd.

To know more about our products & services, you can also contact us through any of the following options

&#167 Call us at 022-66939500 or from a BSNL/MTNL landline call at 1800 119966

&#167 Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093

&#167 Visit us at <www.tata-aiggeneral.com>

-----Original Message-----

From: balaram sankar [mailto:Email User]

Sent: Saturday, July 21, 2007 1:08 PM

To: CustomerSupport

Subject: RE: FW: Policy details

Dear Sir,

Please let me know about further days to wait for your response. It's been really surprising that so far no reply any document sent by you. It means your company only interested in money transaction (Because I received total 10 to 12 calls for initial payment) not in sending documents and other benefits. One of the insured person was ahospitalised for two days. What about that. Please let me know. This will be my last E-mail to your company. Hereafter i am thinking of taking this matter to news parer/media.

Thanking You,

B.Sankar

CustomerSupport Email User wrote:

Dear Mr. Sankar

Thank you for your e-mail to us at Tata-AIG.

At the outset we regret the inconvenience caused on account of the service incident experienced by you.

However we would like to inform you that the details have been forwarded to our concerned department for further investigation. Please allow us with some time to enable us to give a resolution towards the same.

For further queries please write back to us or call us at 1800 119966.

Regards,

Customer Support Officer

Tata AIG General Insurance Co Ltd.

To know more about our products & services, you can also contact us through any of the following options

&#167 Call us at 022 022-66939500 or from a BSNL/MTNL landline call at 1800 119966

&#167 Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093

&#167 Visit us at www.tata-aiggeneral.com

---------------------------------

From: balaram sankar [mailto:Email User]

Sent: Friday, July 13, 2007 5:18 PM

To: CustomerSupport

Subject: Re: FW: Policy details

Dear Sir,

I have talked to your call centre representative after receipt of this E-mail month back the requistion ID given was 2267987700 and it was assured that I will be sent the policy along with other details and all the details of names of insured persons and residential address. However, after I spoken today to your call center representative, the same things were repeated like month back by earlier discussion.Today's reference Id given is 886657788. I herewith attaching my credit card statement for your reference. My credit Card No. is 4477 4607 9148 9000. The persons insured are Mr. N. Balaram, Mrs. Laxmi Balaram and Mrs. Sasikala Mohan. My present address is as follows.

C/o. Jayesh Prajapati, first floor, opp. to Essar Petrol Pump, Next to Dadra

Engineering Work shop, Vapi Silvassa Road, Dadra,

Dadra & Nagar Haveli, Dadra 396 230.

One of the insured person is getting admitted tomorrow in hospital for surgery. Hope she will be benefitted as assured on the transaction day.

This is my worst experience with your company. Hope things will be solved.

Thanking You,

B.Sankar

rt Email User wrote:

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Dear Mr. Sankar

Thank you for your e-mail to us at Tata-AIG.

From your correspondence, we are unable to locate your policy number in our system. Hence, under the circumstances we request you to provide us with the details mentioned below so that we can confirm the details of your policy.

1) Full name as mentioned in the application

2) Premium payment details (Credit Card Number)

We assure you on receipt of these details we will assist you on priority.

For further queries please write back to us or call us at 1800 119966.

Regards,

Customer Support Officer

Tata AIG General Insurance Co Ltd.

To know more about our products & services, you can also contact us through any of the following options

&#167 Call us at 022 022-66939500 or from a BSNL/MTNL landline call at 1800 119966

&#167 Write to us at Tata AIG General Insurance Co. Ltd. Policy Holder Services, P. O. Box No. 4907, Chakala MIDC- Post Office. Mumbai 400093

&#167 Visit us at www.tata-aiggeneral.com

-----Original Message-----

From: balaram sankar [mailto:Email User]

Sent: Friday, June 22, 2007 4:50 PM

To: Email User

Subject: Policy details

Dear Sir,

I have taken the policy by phone. The reference No. is MCIT0704744060.

Kindly contact me on my phone No. 09979878302.

I hav'nt recveived any document from your side. The payment through credit card already made. Please look into this.

Thanking You,

B.Sankar.

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