US Bank Belle Meade Nashville Tennessee

Posted on Tuesday, July 3rd, 2007 at 3:02pm CDT by e7642007

Company: US Bank Belle Meade Nashville Tennessee

Category: Other

US Bank Corp Belle Meade Branch Nashville, TN

July 3rd 1:45 PM..I work for Cheekwood Botanical Gardens and Museum of

Art in Nashville as food and beverage director. On Tuesday, July 3rd we

had the happy problem of a restaurant full of customers, many of whom

seemed to be out of town tourists. They were using big bills to pay and

we needed change in a hurry. I jumped in the car and went to the closest

bank which was the US Bank branch on Harding road in Belle Meade. I

asked the teller for change..100 ones, 100 fives and 2 rolls of

quarters. He asked me who I worked for and I said Cheekwood..he looked

at me and said they do not make change for non bank customers. I thought

he was joking so I laughed and said very funny..he said he was not

kidding and turned me away.

Making change is a public service..banks have the money so when one

needs money one goes to the bank...or so I thought. I left and went all

the way out to Bellevue to Bank of America where I was given the change

no questions asked. I asked about their policy and told them what

happened to me..they were shocked as were those other customers in line

with me who heard the story.

I will make it my mission form now on to tell everyone I see what

happened to me there and discourage anyone from banking with them. If

they can not even be so community minded as to make change for a local

non profit business..how can they be trusted to do the right thing with

your hard earned cash ?


2 Comments

3e2dfffb, 2008-10-04, 09:04PM CDT

If you have a complaint, complain to the branch manager. I know her, and she would have rectified the situation immediately, if you had not gotten upset and walked out.

That teller was clearly in the wrong, and US Bank has treated me extremely well in the past.

3e03f160, 2010-04-21, 02:12AM CDT

A different branch of the same bank once told me "If you authorize a company to charge you ONCE and they charge you FOUR TIMES, it's not fraud. They're allowed to do that." I wouldn't use US Bank if it were the last bank in the world.

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