Coast Gas Salinas/Watsonville, CA

I guess it is typical for propane dealers NOT to send

out bills. when they make a delivery, they leave a

bill and you are expected to pay it in a timely

fashion. ok idea, although I am used to dealing with

a utility company that bills monthly for usage, but

that's my problem...

having said that, we added a gas dryer to our house

in march. we had to have the propane supplier come

out and modify the dryer from natural gas to propane.

I knew there would be a service charge, the man who

came out was very nice and handed me a receipt for the

work. I expected a bill in the mail. several months

later I get a bill pas due with pas due charges.

called Coast gas and got a really snitty lady "this is

your second time on this account that you've paid

late" who stated that I should have paid the amount

shown on the receipt the tech gave me. I took that

and my tail between my legs feeling pretty foolish.

then I found the receipt.

the receipt only stated that the work would cost $80

an hour and had no specific amount to be paid, nor did

it state in was to be paid.

needless to say, we are now switching to another

propane supplier. I feel lucky that we did not run

out of propane, according to other complaints on this

list. our new supplier has put a satellite gadget on

the tank that tells them when we run low and need a

refill. gas is 40-50 cents a gallon CHEAPER that

Coast Gas Salinas. good riddance, coast.

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