Comcast Renegs on Promotion

I signed up for 90-day $19.99 internet promotion from

Comcast, and was billed regular rate.

I called and tried on-line chat - they state that 'I

was aware of regular rates' - When I called to order

the service, I was told that regular rates will apply

after 90 days, not from day 1.

Comcast junk mail had offer number V2BF-051707V1-NNE

How can I get them to actually keep their word?

It is not the money part but the lying-in-your-face

part which is most irritating.

First this company stuffs my mailbox with glossy junk

offers, than they charge you 3x of what you signed up

with, they deny knowledge of any offers when you call,

and I go to the mailbox to find another 'offer' from

them.

Anybody can help or should I just cancel and look for

another provider?

Dmitry

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Comment On This

In almost every case mail offers are only available through the local office. Your best option would be to contact them directly to have this rectified. If that does not work, you should cancel services. Chances are they will offer you the $19.99 promotion. If they do not, you will be eligible for any new customer promotion after 120 days. :)