AT&T - DSL and Wireless

Residential=20

DSL =AD moved to my new home in April of 2007 and ordered DSL service through

AT&T =AD it is now July 2007 and am still waiting for service that I can

actually use.

At this point - I think my order has been placed 4 or 5 times =AD and I

suspect that each time an order is placed a commission is generated because

they are always happy to place a new order for me. I am sure the people I

actually get to talk to at AT&T are so under-paid that it's no wonder this

has been going on and I am pretty sure there is virtually no quality contro=

l

going on at the company which is why it has gone on for as long as it has.

This time =AD they are finally shipping me a modem with set-up instructions =AD

so =AD we=B9ll see.

Wireless - I have a 2 year contract and have been using a Motorola Razr as

my cell phone. I started having problems with the phone itself =AD i.e. erro=

r

messages, won't charge, won't start up, etc. - just after 1 year (warranty

expired =AD but of course) - and I was told by AT&T that I will have to pay

full price for a cell phone from them or $175 to cancel my contract.

Pretty shameless,

Kelly