Problem in Philips DVD model no FWD39

Sir,

I have purchased Philips DVD player bearing model

no; FWD39 at Hyderabad on 13.08.2006 at Arbaaz

enterprise with invoice no: 995.

It has worked properly for 6 months then the problem

started arising.

Always the system is going into stand by mode.There is

a display of reset in the system and after some time

the power is getting off.

I have given the system at Maredpally sevice centre 3

times but they could not mrectify the problem. Every

time they rectify and give it to me but the problem

comes after 2 or 3 days from the date of repair.

The complaint reg. no's are 6088,6809 &6369.

Then when the problem again raised they diverted me to

Nampally service centre (i.e Vinayaka service centre).

They registered the complaint no as 6141 and they sent

a technicican to my house and he said that there is a

problem in the switches which he rectified it and said

that there is no guarantee.

After 30 min. again the problem arised and i have

called the service centre. They asked me to bring the

system to nampally service centre.

I have given the system at the service centre and they

called me the next day and said that they have

replaced the switches and guarated for working.

But the same problem is again arised. With above

details i feel that the service centre people are just

rectifying it temporarily and they are not actually

attending the problem.

So i request you kindly deal with the problem and

rectify it at the earliest.

Regards

Surender

My contact deatails are

P Surender Kumar

Flat No: 106, Fortune enclave

Gayatripuram, Nagole road, Kothapet,

Dilsukhnagar, Hyderabad.

Andhra Pradesh-5000035

India

Phone no:040-40048441

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