Direct TV
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Direct TV In July 2006 we signed up to get Direct TV and was told there was a = 30 day guarantee. Our problems started at install, they sent the = installer to the wrong address, they failed to inform us it was free = install, but we would have to pay for any supplies needed to complete = the install. We went with 4 rooms but only 3 receivers, at no point = were we told it would be a $50 piece in order for us to use the 4th TV = and then no one could tell us how to hook it up or use it. In our 1st = month we lost service on average of 1x/week. One of our remotes died = within the 1st month and we had them send us out a new one we were = charged for it. We waited for our 1st bill to cancel the service and we = never received a bill, when we did receive a bill it was a "Late Notice" = bill, which we paid and then cancelled the service because nothing about = it was good, Customer Service and Tech support were no exception. We = have been contesting the bill for early termination since last November = with no resolve. From: Message Author (click here to email author)Date: Saturday, 14-Jul-07 12:03:58 CDT Business: Reply Online Consumer: Comment On This |
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