Empire Today

Business Reply

Dear Valued Customer,

Thank you for bringing this to our attention. Total customer

satisfaction is important to us here at Empire Today. We take customer

feedback very seriously and we are always striving to improve the

customer's experience. We have reviewed your posting and are currently

researching this matter. Unfortunately, we were not able to access your

account due to the lack of information given. We would like to speak to

you directly to resolve this matter hopefully; we can make this a

positive situation. Out toll, free number is 847-583-3000. Mon-Fri 9am

to 5 pm CST. Ask to speak to one of our Resolution Team Experts.

I wont bore you with all the details but think twice, no... three times

before even considering Empire Today. There catchy advertising was the

only positive experience with the installation of our hardwood flooring.

With the exception of arriving on time the day promised, there want not

another aspect of the installation that went as promised. If you are

unfortunate enough to do business with Empire, have a similar

experience, wait till you deal with their customer service department.=20

Needless to say I will never do business with them !!

JZ

=20