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Rogers Internet and Cable TV

 
Rogers Internet and Cable TV

Am I being ripped off big time? I needed internet service for one month so =

I contacted Rogers. Here is what I was told.


=2444.95 for express internet, no installation charge.

=2424.97 for basic TV service, no =E2=80=9Cbox=E2=80=9D whatever that is.

=243 rental for the internet modem.


I did some rough math. =2445+=2425+=243=3D=2473. Add the tax and you are =

looking at approximately =2484. I figured that I could afford that for one =

month so I agreed.


To my surprise, when my bill arrived, it was for the amount of =24120.10, =

a difference of =2440. To some that is a small amount, but for me it is a =

lot of money, and to Rogers, it could add up to millions.


After a lengthy conversation with Rogers, on my cell phone, they could not =

understand one of the charges. They there was something about billing =

periods. Since I could not afford the extra charges, I wanted to cancel =

immediately. However, I was told that I have to give

them 30 days notice in order to cancel the service. In other words, I am =

stuck with a bill for services I did not bargain for.


Initially. I just wanted to cancel the TV service and keep the internet so =

that I could afford it, but that was no deal. Thirty days was the answer. =

I didn=E2=80=99t care for the TV service anyway because of the poor =

programming, but unfortunately I got stuck with it.


Prior to the installation, they did not explain anything about the 30 days =

notice. They did not explain anything about their strange billing period =

conundrum.


Friends, beware of Rogers. Are they are out to milk the public? What do =

you think? Shall I ever choose Rogers ever again? What would you do?

From: Message Author (click here to email author)
Date: Wednesday, 11-Jul-07 17:45:01 CDT

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