Nextel cell phone company (acc# 224655925)

I had two cell phone lines under my account; I used one line the other

was used by a family member; the phone that was used by my family member

was crush by a car so it was dispose into a dumpsters back in December

2006; after paying a couple of months at 59.00$ and no-one using the

phone, I called customer service and my contract expired in October, so

in March 2007 I told then than no one was using this phone since and I

wanted to cancel it in October but I din\'t want to pay 59.00$ a months

still; so they said no problem we will changed it to the minimum which

is 29.99$ a months and you will be able to cancel it in October without

any cancellation fee; well I don't want to pay the disconnection fee of

200.00 dollars at that time.. In the June 2007 bill I noticed a 400.00$

phone usage of the non-use phone that I have not used since December

2006; so I called customer service to tell them; and they transfer me to

a couple of people had to tell the story a bunch of times; they finally

said that on the May bill there was also some usage on this phone of

12.00$ which I din\'t notice because the bill was around what it comes

every month; so basically they said that I should of called before and

I\'m liable for all charges.. so at that time I told then ok. so I want

the phone to have no line and when October comes to be disconnected; so

they said that the contract din\'t expired in October but in March 2008

because every time I changed something the contract will extent itself

for another year.. so I wasn\'t going to pay 29.99 a month for an

additional 10 months.; so I finally cancel the phone for an additional

charge of 200.00$; they didn't want to hear any excuses basically

everything was my fault; I try to explain that the last customer service

I spoken to told me that my phone would be allow to be disconnected in

October without disconnection fee but they din\'t want to hear it; they

transfer me back and forward to other people.. and everyone else said

that I need to speak to another department. no-one wanted to help me..

400.00$ extra payment bill

200.00$ disconnection fee

Jose Luyo

203 Keith av. Ext Brockton, mass, 02301

506-668-6677