Empire Hyundai, Fall River Ma.

I went to Empire Hyundai to purchase a car on 7/7-was looking at a 2007 =

Elantra-the Sales person took me and my daughter for a test drive. Then =

he came in and said the car was 23900.00-told him I didn't want to pay =

that much-after going back and forth-my daughter and I got up and went =

to her car-the salesman and the manager followed us to my daughter's car =

and said they would give to me for 16500.00 with payments at 292.00 per =

month-so we went back in since he reminded me he had my blank check.

At this time we met with the Credit manager-filling out paper-when we =

questioned the 23900.00 was on the paper work-he said not to worry-that =

nothing was approved by the bank yet and I will have to sign more papers =

when the loan was approved. Well dumb me went home with the car and =

spoke to my brother who told me to bring the car back-I did this on =

Sunday 7/8-spoke with the credit manager and told him I did not want the =

car and would like my deposit back-he said I couldn't do that and that I =

had to speak to the mananger-when questioning the Credit manager =

regarding the 23900.00 price he said I was looking at the wrong info and =

proceed to print up a new document with the 16500.00 and showed me this =

and said I would be paying around 8000.00 in finance charges. He said =

normal practice is to double the price so they can make a profit.=20

We then got taken to another office to speak to the manager who told me =

I wasn't understanding the info-I didn't even have a sticker on the =

window with any info.-I proceeded to tell him I would not take the car =

and got up to leave-this person told me that I could not leave the =

car-it was my property and would have the car towed to my house-when he =

seen I was still leaving proceeded to tell me he would call the police =

on me.

Today I was called by a Mr.Ramos who said in was in charge of customer =

service and said since my file was on his desk that I had a problem-I =

proceeded to explain what had happened and he gave a story saying the =

23900.00 had something to do with having a trade and that's how they =

balanced things out to make money-I informed him I did not have a trade.

Mr. Ramos proceeded in telling me they were selling me the car for =

15800.00-I told him I didn't want the car and he proceeded to tell me I =

had to go back and sign more papers so they could sell the car to =

someone else and without me signing they could only sell the car as =

used.

=20

Thank you,

Brenda