David Maus Toyota Bad Car Shopping Experience

Car Dealership

Sanford, Florida

7-1-07

Bad Car Shopping Experience at David Maus Toyota 1160 Rinehart Rd, Sanford

FL 32771

I called David Maus Toyota at 4:15 pm today (7-1-07) to find out if they had

a silver Camry & silver Camry hybrid in stock. I spoke to Raymond who said

he would have to verify that and call me back. He called back to say he had

that color in both the regular Camry and Camry hybrid. I also asked if the

dealership would honor other dealership's prices as long as it was a

comparable situation and he said they will look at it and do their best to

match the price. He did say the prices were negotiable. I warned him I

would be driving over 1 hour to the dealership so I wouldn't want to waste

my time. He said to come down before they close at 7:30 pm. When I arrived

at 5:40 pm I was told by Mark (salesperson) there are no silver hybrids only

grey. When I approached Raymond about this he said he didn't actually

physically look on the lot for the car, only in the computer. David Maus

Toyota should realize that if someone asks for something specific that if

the customer is going to drive over 1 hour, they better make sure they have

the car. Then they said they would work a deal for me on the grey car,

because I was frustrated with the whole situation and they would try and

make it right. The deal they worked was full sticker price. This

dealership is a joke! This dealership is not about the customer and they

will not do what it takes to earn your business because they wasted my time

driving almost 2.5 hours there and back home again. I would be very

cautious when dealing with this company. I would recommend any other Toyota

dealership over this one at this point. I am so glad I learned early in my

life to NEVER deal with David Maus Toyota.

Comment On This

I also had a bad shopping experience with David maus .The dealership is on Lee rd.10/16/09. I told the salesman Iam on a budget and I cannot go over my limit.I spent 2 hrs trying to get my payments at $200.00 a month.The manger starts with I cannot go any lower than 225.00..After I spent another 45 mins saying my payments must be 200.00 a month. The manger says I cannot I cannot go lower than $209.00 a month.

I left so upset that he could not go down $9.00.David Maus lost a customer over price.David Maus is always saying we will never lose your busines over price/I have found out he does not tell the truth.