911 hang up

I thought that 911 was suppose to be helpful no matter what. Well, I was

wrong! On Saturday, June 30, 2007 there was a very loud party on the street

where I live. I pulled up in the colder sack where I live and to my surprise

there was a party going on at a neighbors home. It was approximately 9:30 PM.

I could not pull into the driveway because all of my neighbors guests were

double, triple, and quadruple parked. They were blocking not only the

driveway that I needed to get in, but also other neighbors driveways, and cars.

One young lady was removing something from her vehicle and I asked her could

she pleas move so that I may get into the driveway. She backed up and let me

in and pulled back into the space. I went inside and called 911 to complain

about the noise and the parking situation. First, 911 rang and went to a

voice mail. I hung up and called again. This time a operator answered. I began

to explain the situation to the operator who in turn said to me in a very

nasty tone, " Miss, that is a 311 problem the police won't even come out for

that!" As I began to say something else the 911 operator hung up on me. I

really feel that the operator needs to be reprimanded about his non caring

behavior and that the police should have come out to see the amount of cars

blocking the neighbors in, and to hear the noise that the city has now claimed

that there will be something done about noisy neighborhoods. I do understand

that 911 is for emergencies, but in the same token the operators should be

trained on how to speak to people that are at a lost for what to do in certain

situations.

Not

knowing what to do!

Crystal Campbell

718

883-0578

164-34 O'Donnell Rd.

Jamaica, New York 11433

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