Boost Mobile Telephone

Boost keeps money and will not return...read my questions on second part

Capt. Page (Robert Page Haverty)

1107 Key Plaza - # 239

Key West, Florida 33040

Please include the following line in all replies. Tracking number: NT20070102_0000000339 Hey Robert! Since Boost Mobile is a pre-paid pay as you go service, there is no need for you to cancel your account. You can keep using the account until you have used up your balance and then let the account Expire. It will automatically cancel 60 days later. OR You can stop using the phone and the account will expire the 90 days after the last Re-Boost, then it will automatically Cancel 60 days later. Either way, we will not be able to refund the balance on the account or transfer the money to someone else's account. Thanks! Boost Mobile Customer Care > -----Original Message----- > From: "Robert Page Haverty" < captpage AT msncom> > Sent: Jan 2, 2007 10:35:45 PM PST > To: < Email User > > Hello - your customer care represenitive did not help. > They said they are keeping the money unless I buy another BOOST Phone. > > I would have bought a boost phone but none where available in Key West, Florida, nearest would be 139 miles away. > > That is beside the point - you owe me $13 - the amount that you where holding for me to use with your phone. > I did not use your service and I want my money back. I sent the money in good faith to be used as phone charges > Boost keeping the money is just plain stealing. You did not earn that money for services and I want it back now. > > I will be writing BETTER BUSINESS, Chamber, and Complaints. COM. > > You 24 hours to respond before I start writing...Lets not be crooks and do the right thing and send me my money. > > Thank Robert Page Haverty 305-307-4001 > ----- Original Message ----- > From: Email User > Sent: Tuesday, January 02, 2007 2:02 PM > To: Email User > Subject: NT20070102_0000000339 Customer Care: Other > > Please include the following line in all replies. > Tracking number: NT20070102_0000000339 > > Hey Robert! > > Thank you for notifying us of your concerns. Please accept our sincere > apology for any inconvenience you’ve experienced.What you can do is call > 1888 BOOST 4 U to have a Customer Care Represenitive help you with your > issues! > > Thanks, > > Boost Mobile Customer Care > > > > -----Original Message----- > > From: < Email User > > Sent: Jan 1, 2007 10:25:56 PM PST > > To: < Email User > > > > **** CUSTOMER CARE. **** > > Topic: Other > > First Name: Robert Page > > Last Name: Haverty > > Email: Email User > > Contact Phone Number: 3053074001 > > Contact Phone Ext: > > Boost Mobile Phone Number: 3053074001 > > Passcode: 7608 > > Feedback: I drop my cell phone over board and unable to purchase a new > > boost phone in my area. Talk with service rep. about my balance of $13 > > and was told I would be sent the balance after I closed my account. I > > have not recieved any money at this point. Please send to: Robert P. > > Haverty 1107 Key Plaza #239 Key West, Florida 33040 Thank you - > > Date Submitted: 1/2/2007 > > >