lincare / medical supplies

Lincare is a medical supply company... Sally jo Robbins 877-467-4418 ext 127. is the woman that I had spoke to.

I had Aetna health care as a insurance provider. My supplies were covered and back in August of 2006 Lincare had promised me supplies, they said that they shipped them. I called and they had said well it wasn't shipped yet so they will ship them again. I never received them. I called towards the end of August and told them my company was switching insurance providers from Aetna to Independent BC/BS Does Lincare except this insurance? They had said they would check into it and get back to me. The company (lincare) called me and said that the new insurance was covered. I in turn asked that they email me with verification. Lincare said that they do not use email however they would send me a letter. I did receive 2 letters stating that the BC/BS was covered and the patients responsibility was 0. now I am getting bills from lincare saying that the BC/BS did not cover me and they want the $91 for the supplies. I cannot understand why I should have to pay for something that lincare told me that I did not have to pay for. Sally Jo Robbins told me she would reduce the bill to $70. I said that If I had known that it was not covered in the first place, I would not have ordered it.

Please help me and tell me what to do.

Sincerely,

Nick Andretta

Email User

Comment On This

YOU IN ESSENCE CONTRACTED TO COVER SUPPLIES WITH NO PATIENT RESPONSIBILITY AND THEREFORE SHOULD EAT THE LOSS ON TAXES AND TAKE HER ACCOUNT TO ZERO AS YOU LEGALLY MUST.