complaint against Countrywide Home loans regarding late fees

Hello:

Please post this complaint against Countrywide Home Loans. Countrywide posts there payments late

to intentionally charge customers a large late fee. This has been done to me numerous times.

I would warn anyone against taking a loan with Countryside Home Loans. There practices are deceptive

and rip off the customer. Anyone taking a home loan - Stay far away from Countrywide Home loans.

They will not post their payments timely even when provided with bank information.

The company address is:

Countrywide Home Loans

Po Box 660694

Dallas , Texas 75266

This consumer complaint will save other customers from having the same problems.

Thank you,

Neal Dickman

Burke, VA

Comment On This

This too has happened to me. Our payment is due on the first of the month. We had a construction loan convert to a mortgage loan in September. Countrywide failed to provide us with documentation regarding additional monies to convert the loan in September pushing our monthly statements out two weeks in October and November. I recently sent the payment in Novemenber, post marked 11/13/07 with a grace period to 11/16/07.. They did not post the payment until 11/20/07. I was charged late fees. They then said they had no control over the US mail and were very rude to me. I spoke with a customer service rep, his supervisor, and manager. I am now looking for another mortgage institution with a far less interest rate and better customer service.