Complaints.com

From: Message Author
Date: Tuesday, 30-Jan-07 14:52:14 CST

Business Info

A T and T Company. Phone Company Long Distance Service.

We used to have the above company as our phone service. Now we have Verizon. I bought a phone card for long distance, a couple of years ago and canceled my long distance.

Recently deducations have been taken out of our checking account at Comerica Bank on Norton in Muskegon.

I called A T and T to complained and they said they would give me a refund. Then I called Verizon and complained and they said if A T And T kept it up to write the FCC. Since then I have called A T and T 3 times. They said someone said it was O.K. to have A T and T. They said they were going to remburse me for the money they took out of our checking account. I thought you had to sign to have something taken out of your checking account. To my knowledge no one has.

My husband has Altzheimers. We are on a do not call list, but I don't believe that is any good. I asked the representative of A T and T to listen to a record, or something confirming someone at this household asked to be on A T and T.

Today I get something in the mail saying I had to call Verizon. I am 80 years old taking care of a husband who has Altzheimers, Parkinson's, Asthma, and is incontinent and I have no time for such foolishlessness, thereby my complaint. I don't ever want to hear from A T and T again unless it is to give me back the money they took from my account Sincerely Donna Collinge Martens, 1909 Crestwood Lane, Norton Shores, Mi. 49441. Phone 231-780-3622