Complaints.com

Kenmore Elite Dishwasher Model #587.1516

 
Kenmore Elite Dishwasher Model #587.1516

I purchased a Kenmore Dishwasher barely over 1 year ago. We had our fist problem less than 5 months after owning the dishwasher. They told us that a thermostat burnt out and they replaced it. Now 1 month after the waranty ran out the thermostat went out again. Sears refused to help me without charging me a service charge and a charge for the part. I believe that the thermostat is not the reason that we keep having this problem there has to be something else causing the thermostat to burn out. I even had one associate from sears agree with me that the thermostat was not the problem, but the refuse to go back and fix the issue. I WILL NEVER BUY ANOTHER SEARS OR KENMORE PRODUCT AGAIN. BUYER BEWARE KENMORE AND SEARS PRODUCT HAVE GONE DOWNHILL SINCE THE MERGER WITH KMART.

DO NOT BUY KENMORE PRODUCTS

Ken


_____


Now that's room service! Choose from over 150,000 hotels

in 45,000 destinations on Yahoo! Travel to find your fit.

From: Message Author (click here to email author)
Date: Sunday, 28-Jan-07 12:05:38 CST

Business: Reply Online   Consumer: Comment On This

Comment On This



From: Message Author (click here to email author)
Date: Wednesday, 23-Jul-08 14:34:42 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


Don't buy the Kenmore Elite 2 drawer!! It was a waste of $1600! I did my homework before we bought it and now I wonder who does those great ratings. The dishes are always wet, the heat is not hot enough, and the drawers actually make it smaller. Unless you have small dinner plates forget filling it with more than service for 4 and they have to practically lay down in order to not hit the water spinner Forget putting pots in it too unless it is a tiny one... I thought I was getting the best which turned out to be the best of the worst. Because it sat for a few weeks until we were ready to install it it was past the time to return it. I went back to the store and no once seemed to care. I was hoping to do my whole kitchen in the same brand appliances but not anymore.

From: Message Author (click here to email author)
Date: Tuesday, 17-Jun-08 15:16:53 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

dishwasher
elite
kenmore
model
Search our consumer complaints database
Browse complaintsdatesdates