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Cingular Wireless

 
Cingular Wireless

I called Cingular to change my monthly billing from

the $59.00 to the $39.00 plan since I never use all my

minutes and had over 1200 rollover minutes stored up.

I was informed that I would lose all but 400 of my

rollover minutes because of a new rule that went into

effect October, 2006. I was planning to have the

rollover minutes augment my new $39.00 plan. I was

told by the sales person at Cingular when I signed up

for their service that I could change to a lower

monthly rate after I had saved enough rollover

minutes.

This is clearly a case of false advertising and the

new rules should apply to customers who sign on after

the new rules take affect and not to those who signed

on prior to these new rules. How can we take these

criminals to task. Why does the FCC allow these

companies to get away with this type of fraud.



 

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From: Message Author (click here to email author)
Date: Sunday, 28-Jan-07 10:10:44 CST

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