Complaints.com

EARTHLINK & BILL ME LATER

 
EARTHLINK & BILL ME LATER

HERITAGE PRODUCTIONS, NACOGDOCHES, TEXAS


ACCOUNT #23138672


I continue to be billed by BILL ME LATER for internet services I never

received from EARTHLINK.


I attempted to sign up with EARTHLINK using a promotion disk I obtained

from a local electronics store. After going on line and signing up for the

service I shut down for the night. The following morning I was unable to

bring my computer on line due to the EARTHLINK software having

corrupted my computers registers.


I contacted EARTHLINK technicians and was on the phone to a MASTER

technician for over five hours total. They were unable to solve the problem

but said they would send a new program disk.


Unable to use my computer for a week until I received the new disk. This

disk did nothing to solve the problem and again I was on the phone to their

MASTER technicians who were unable to resolve the problem.


After several hours I hung up. Had to restart my system over to get rid of

EARTHLINK.


On August 31,06 Earthlink acknowledged my account had been closed.

On August 12, 06 Earthlink acknowledged that I had spoken to tach Jonathan

Case Number 114438197. Other Case numbers were 114686468 where I was on

phone with them for three hours.


On August 12 I received invoice 282764088 showing a balance of $0.00.


Since then BILL ME LATER has invoiced me for $50.00....$21.95 and

$32.95.


I have not paid but requested a second review which has been ignored.


_________________________________________________________________

The MSN Entertainment Guide to Golden Globes is here. Get all the scoop.

http://tv.msn.com/tv/globes2007/?icid=nctagline2

From: Message Author (click here to email author)
Date: Tuesday, 23-Jan-07 16:53:56 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

bill
earthlink
later
me
Search our consumer complaints database
Browse complaintsdatesdates