WHIRLPOOL DISHWASHER PROBLEM

I PURCHASED A WHIRLPOOL DISHWASHER ABOUT 2 YEARS AGO NOW AND BACK IN

NOVEMBER IT STOPPED WORKING. I CALLED WHIRLPOOL AND WAS DIRECTED TO

THEIR SERVICE COMPANY IN THE AREA, PREWAY APPLIANCE. THEY SENT A MAN

OUT (FEE WHETHER FIXED OR NOT FOR COMING TO CHECK APPLIANCE WAS

$79.95 plus tax) AND THEY LATER ADVISED THAT THE MOTOR AND PUMP WERE

BURNED OUT AND WOULD COST OVER $400.00 TO REPAIR. THIS IS RIDICULOUS

AS THIS APPLIANCE IS ONLY 2 YEARS OLD, SO I CONTACTED WHIRLPOOL AGAIN

TO DISCUSS THEM COVERING THIS REPAIR. I WAS ADVISED BY JULIE AT

CUSTOMER SERVICE THAT THE CUSTOMER MUST TAKE RESPONSIBILITY AT SOME

POINT, THAT IT WAS MY OPTION NOT TO PURCHASE AN EXTENDED COVERAGE

WARRANTY AND THAT THEY WOULD NOT COVER THE REPAIR OR ANY COSTS

ASSOCATED WITH IT. I REPLACED A WORKING DISHWASHER (CALORIC OVER 10

YEARS OLD) WITH THIS DISHWASHER BECAUSE I DID NOT WANT TO DEAL WITH A

BROKEN APPLIANCEE AND NOW HERE I AM. UNFORTUNATELY, I ALREADY

DISPOSED OF THE OLDER ONE. I DO NOT THINK THIS IS REASONABLE ON

WHIRLPOOLS PART, AS A DISHWASHER HAS AN HISTORIC EXPECTED LIFE OF AT

LEAST 10 YEARS. IF A PRODUCT IS DEFECTIVE, THEY SHOULD BE

RESPONSIBLE. IT SHOULD BE NOTED THAT I AM A SINGLE WOMAN, LIVING

ALONE AND THAT THIS APPLIANCE HAS ONLY BEEN USED ONCE OR TWICE A

WEEK, WHICH MAKES THEIR REFUSAL TO DO ANYTHING EVEN MORE RIDICULOUS.

IS THERE ANY WAY YOU CAN HELP ME GET THROUGH TO THIS COMPANY? THE

PRODUCT NUMBERS ARE DU950PWKQ1 AND FR2813591. MY NAME IS DONNA WHITE

AND I RESIDE AT 105 CLAXTON AVENUE IN BELLMORE, NEW YORK. I CAN BE

CONTACTED AT 516-316-5781. MY EMAIL ADDRESS IS

Email User PLEASE HELP IF YOU CAN. THANK YOU.