Stearns and Foster/Mattress Depot
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Stearns and Foster/Mattress Depot Mattress Depot, Augusta, GA
Bought a Stearns and Foster mattress from Mattress Depot for $1149. Within 6 weeks mattress caves in when you sleep on it. Mattress Depot will send an inspector to check it for $50. NO MENTION was made of this charge when I purchased the mattress, only that it has a 10 yr. warranty. Called S&F and they said it's not their business what the retailer does, they will only send an inspector if the retailer is out of business, or has moved. Why should I have to pay anything to have the warranty honored? Stearns and Foster certainly does not support their customer. Have used S&F products for 40 years, even had an S&F sofa bed, but NEVER again!!!
Gwen Hernandez From: Message Author (click here to email author)Date: Friday, 19-Jan-07 11:51:02 CST Business: Reply Online Consumer: Comment On This |
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