VPI*Veterinary Pet Insurance

I have had a policy with VPI for over a year. My policy is the highest

coverage possible (and the most expensive monthly). I submitted two

claims for a minor ear infection. After two months, VPI still has not

paid out on the claims. Trying to call customer service is a joke. The

pre-recording says that there is over a ten-minute wait...but while

waiting there are numerous mysterious disconnections so I get to wait

all over again to call back. If/When I get through, VPI says claims

take 4-6 weeks to process. When I pointed out that it has been over 8

weeks, they just say that they "must be having larger than normal claims

submitted." When I tried to cancel the policy, they say that they will

*have* to continue to bill me for another month even though I tried to

cancel the policy 3 weeks before the next premium was due. This is a

company that is very good about taking your money...but don't look for

any "insurance" on your pet's medical care!