CVS STORE #5435 2915 Hwy 190 Mandeville , La.

I am a former CVS employee and I just breezed through the CVS

complaints pages of

this website . I am disgusted to see that customers have as difficult a

time getting their

complaints put through to the Woonsocket Mafia as their poor employees

do .

What a bunch of snooks CVS has morphed and metastized into ! They are a

corporate cancer

that is in stage 4 . How can customers be lied to over their "ExtraCare"

savings cards .

I know one big reason the cards and customer information never get

entered into the CVS

consumer-database - the store management does not train the cashiers and

shift supervisors

on how to properly and promptly mail the customer info to the home office

.. CVS relies on

the US Postal Service ( snail-mail) to handle customers personal info . No

small wonder the

info never gets to be entered into the " ExtraCare" card data system .

Either it is lost in

transit or more commonly it is never sent . It was common until I started

working at a CVS

which shall be nameless that the envelope with the "Extra Care " customer

completed forms

sat buried and neglected for weeks if not , I suspect , a month or so in

various piles of counter

clutter which was likely deposited by the store supervisors and managment .

I started to take it

upon myself to send off every Monday any group of collected customer

applications that I

could lay my hands on . The Management and shift-supervisors should have

performed that

duty, but they could not careless about the "ExtraCare " card applications

..I felt like I was

part of a sham prompting the counter customers to apply knowing that their

voluntary info

was treated in a carefree fashion . I soon adapted to not offering the

"ExtraCare " card app-

lication to shoppers at the checkout .

The other disservice that CVS gave to the CVS shopper was that

they had little or

staff covering the check-out . As a customer and as a employee , I

regularly encoutnered

no cashier present at the checkout counter . The customers would

regularly complain to

me that I was the only person they ever saw at checkout ! The only

cashier they hired

was 20 years younger and paid more per hourly than I was . I had to do

3-employees jobs

( Checkout-photolab and phone receptionist ) for this younger Blondhaired

college gal's

superior pay and inferior workload . All she did was checkout and she was

paid more .

I t was not her fault that the white male management cheifly responsible

for the CVS

that we worked at seemed to be practising age discrimination . Her hiring

was the begining

of the end for my career at CVS . In the end the management of this

nameless CVS in

Louisiana strung me along to cover the photolab while a non-management

employee took

a nine day vacation ( the 3rd vacation in 5 months for this employee )

to a famous american

theme park in Orlando , Florida . The very day that the vacationer

returned is the day that

the managment scheduled me off and conducted interviews for a promised

position/promotion.

I was not invited to the interview , yet I was told by the management

that the positon was

for me . Is anyone out ther getting a whiff of the real CVS yet ?????

I feel that i have wasted my time with CVS and regret being in their

corporate rats' nest .

I applogize to any person I encouraged to fill out the "ExtraCare" card

and advise anyone

who reads this to get rid of the card and its offerings . Bernise

D. Holstrom

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>From photos to predictions, The MSN Entertainment Guide to Golden Globes has

it all. http://tv.msn.com/tv/globes2007/?icid=nctagline1