GOURMET MAGAZINE/ DELTAMAGAZINES.COM ORDER # yhst-6462091602964-63683

BUSINESS LOCATED IN BROOKLYN, NY. PHONE NUMBER-1-800-728-3728. NO OTHER ADDRESS AVAILABLE.

I PLACED AN ORDER FOR GOURMET MAGAZINE AND PAID WITH MY AMERICAN EXPRESS CARD ON DECEMBER 8, 2006. I RECEIVED A CONFIRMATION ORDER WITH A ORDER NUMBER. I CONTACTED DELTA JANUARY 26/07 TO CONFIRM THE ORDER. I WAS TOLD THEY HAVE NO RECORD OF THE ORDER. HOWEVER, I DO HAVE AN ORDER NUMBER AS WELL AS A CHARGE ON MY AMERICAN EXPRESS.

I SPOKE TO A FEMALE WHO TOLD ME THE MANAGER WOULD CONTACT ME REGARDING THE PROBLEM. THREE CALLS LATER, THE MANAGER, MR. BROWN, NEVER RETURNED A CALL.

I LATER FOUND OUT THAT DELTA MAGAZINE CANNOT SELL THE MAGAZINE I ORDERED AND NEVER TELLS THE CUSTOMER IT IS NOT AVAILABLE. I THEN ASKED AMERICAN EXPRESS TO CONCEL THE PAYMENT TO DELTA.

MANAGEMENT OF THIS COMPANY IS NOT REPUTABLE

RITA ROLTER