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Company: renewal of Norton Internet Security for2007

Category: Other

Symantec Corp.

20330 Stevens Creek Blvd.

Cupertino, Ca. 95014

In Dec. 2006 a pop up appeared on my computer to renew my contract for the Norton Security system.

On Dec. 20,2006 I renewed and asked to pay by telephone.

I called the number,gave them my credit card and they sent me an invoice confirmation Order #3304734812

The charge appeared on my Dec. Credit card and was paid on 12/31/06.

To date I receive a Pop Up on my computer every time I log on to the internet. It says I am not protected for anything.

I have tried numerous telephone numbers and web sites but cannot reach a person to clear up this matter. Any help you can give me that would allow me to talk to a symantec person to get this cleared up would be appreciated.

The renewal was supposed to go it to effect Jan. 9,2007

I have registered a complaint with my credit card company

Howard