RE: Robert & Jill Palmer 06001112

Hi Peter,

Thanks for getting back to me, as it was a week ago that you had

indicated you would have an answer for me - on a claim that has now been

almost 8 months to get nowhere - this is very frustrating.

Please let me know if there is any response to your many email attempts

and phone calls. I don't understand why they would hire an adjuster to

open this claim if U-Haul is now ignoring the fact that they need to

deal with it. I am running low on patience, and think they are stalling

completely on purpose - thinking I might drop it, but that is not going

to happen.

I have contacted a solicitor, and plan to initiate a legal case against

U-Haul unless there is some action from their side by next week. As I

stated previously, in addition to any financial losses I have suffered,

damages that have incurred due to their negligence, I will be adding to

this claim a significant fee based on bad faith alone. It will end up

being a much more costly venture if they do not decide to settle

privately.

If this DOES have to go that far, I plan to make this whole case a very

public issue. I have sourced and made contact with two high profile

television series today, and will proceed with further interviews, as

they all have devout interests in seeing U-Haul come to terms with their

dangerous ways. I am currently sourcing every online forum available to

list and lodge complaints, and will proceed with every possible option

available.

U-Haul and their insurance company need to understand that I will not

give this up. I have to live in a home, where everywhere I look, there

is a piece of my life that has sustained extensive damage because of

their negligence.

I have been more then patient, and do expect an immediate response.

_____

Jill Palmer

E-Marketing

CAA (Maritimes)

378 Westmorland Road

Saint John N.B. E2J 2G4

1.800.471.1611

Direct: 506.649.6279

Fax: 506.653.9500

Email User

www.caa.ca

-----Original Message-----

From: Gormley, Peter [mailto:Email User]

Sent: Thursday, February 15, 2007 3:50 PM

To: Jill A. Palmer

Subject: FW: Robert & Jill Palmer 06001112

> -----Original Message-----

> From: Gormley, Peter

> Sent: Thursday, February 15, 2007 1:49 PM

> To: Email User'

> Subject: FW: Robert & Jill Palmer 06001112

>

> Jill I have not yet had a reply to my calls or emails to Shelly. I

call again today to her and followed up with this email. I have had no

indication of their position regarding your offer to settle. I will

follow up again tomorrom as well.

>

> -----Original Message-----

> From: Gormley, Peter

> Sent: Thursday, February 15, 2007 1:45 PM

> To: Email User'

> Subject: Robert & Jill Palmer 06001112

>

>

> Hi Shelly, any word yet? Jill would like a response to her email.