FW: No Response to the Complaint lodged

Hello,

Below mail is to bring to your notice the complaint I have lodged against AIR SAHARA.

What can we do, Please suggest.

Regards,

Aravind Jayanti

> -----Original Message-----

> From: Aravind Jayanti

> Sent: Saturday, February 17, 2007 4:37 AM

> To: Email User'

> Cc: Email User'

> Subject: No Response to the Complaint lodged

> Importance: High

>

> Hello,

> This is regarding the complaint I have lodged against Air Sahara on 10th Feb'07 at the Mumbai domestic Airport. I had submitted the 3 page hand written complaint form with the Air Sahara staff Ms.Seema Khan.

>

> My co-passenger Mr. Neeraj Singhal and I were denied boarding on the Flight S2 229 from MUMBAI to VISAKHAPATNAM on 10th Feb'07, 25 mins before the flight departure. Both of us had hand baggage and could have been rushed to the flight. But there was no co-operation extended by the Air Sahara staff.

> Not only did I incur a loss of Rs.5000 (approx) as I had to get my ticket cancelled, I had to book my ticket to Hyd instantly for Rs.4000 and had to take a bus from Hyd to Vizag, which was a mental harassment too. All this because of AIR SAHARA.

>

> I have written all my grievences in the complaint form and I am expecting a response to it.

>

> For your reference, following are the details of my complaint:

>

> Complaint receipt no : 1131, 1132, 1133.

> Flight : S2 229

> From : MUMBAI

> To : VISAKHAPATNAM (via HYDERABAD)

> Name : Mr. ARAVIND JAYANTI

> : Mr. NEERAJ SINGHAL

>

>

> It's been a week and I haven't heard anything regarding my complaint. I demand an apology and a complete refund of my loss due to cancellation and re-booking.

>

> Hence, I would like to state that, if I don't hear from you in next 48-72 hrs, I am going to take the help of Press "The Times of India" and "Mid-Day" to voice out the

> inconvenience caused to the passengers by AIR SAHARA. Also, on failing to receive any communication from you, I shall be forced to take this issue to the Consumer Court.

>

> Yours Sincerely,

>

> Aravind Jayanti

> Fujitsu Consulting

> Phone : +91-20-27690001 (O) Extn: 4137

> : +91-9970184577 (cell)

> Email : Email User

>

>

>

>