GrandHobby.com - Order not canceled after receiving mails, phone calls and fax's

Posted on Saturday, December 8th, 2007 at 6:49am CST by 7a431bbf

Product: Eagle 50 6-Channel Radio Remote Controlled RC Helicopter Ready to Fly

Company: GrandHobby.com

Location: Grand Hobby, 13240 Amar Rd
City of Industry, Ca, 91746, US

URL: http://www.grandhobby.com/

Category: Other

Hello,

I've made an order of the item above reported on December, 3rd by internet, and I've send an email cancelling the same order in the very same day. After 2 days with no response, I've sent another email once again to cancel it.

On the third day, meening December, 6th, I've received an email by the company, saying that the item has left their facilities on the 5th of December.

I've tryed to call, stayed on the line for near 23 minutes and still no response, I've sent fax's, and until now, all that I know is that I'm payng for a service that I've canceled 5 days ago and that the item as left US Post Service facilities in California on the 7th of December.

In case this goes to court of law, I have all the email's and fax's report of all that I've done.


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