Horrible experience with UPS!

It's my first experience with UPS. Unfortunately, it's very unhappy. I ordered a camera at Newegg.com and it's delivered by UPS. I should get it about Nov. 28. However, they put wrong room number (I gave them the correct room number, I checked the email sent by newegg.com), so they couldn't deliver it to me. I got this information from UPS's tracking system on Nov. 29. Then I called UPS immediately and told them my correct room number. I was told the shipper would call me soon. The shipper did call me, saying they corrected my room number and I would get the package before 7:00 P.M. Then I went out to school. On the road, I saw UPS vehicle, then I asked the driver whether he had my package on his vehicle. He was nice and told me yes after checking a device in his hand. Then he tried about 10 minutes to find my package. However, he told me there were so many packages and he could not find it. So, I asked him to leave my package to my house since my wife at home. After school, my wife told me nobody came. Then I called UPS again.After my calling, the shipper called me again (it's Friday). She first apologized to me, then told me the package would be sent to me the next Monday. However, it's also nothing happened on that Monday. To make long story short, briefly, I called UPS at least 6 times, and I got many promises that I would get my package the next day but nothing happened. Finally, I got such unbelievable answer that they could NOT send it to me and I had to pick it up by myself the day before yesterday. I was very angry but had no other choice. Yesterday, my wife and I went to UPS and finally got the package which I should get at least 8 days ago. Since we just moved here, and have not bought a car yet, we walked to UPS. Coincidently, it was raining suddenly. We walked about 40 minutes in the rain. When we came home, we were totally wet. Even worse, my wife got sick, fever and headache. I just want to tell my personal experience to other people and hope it useful somehow.