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complaint against sony

 
complaint against sony
www.sonystyle.com

I recently placed an order with a sony style representative from =

www.sonystyle.com. After placing the order I was contacted a few days =

later from the shipping company that they use and setup a delivery time =

for Thursday November 29th 11am-4pm. Someone has to be there to sign for =

it so I had to take the day off of work. I'm waiting all day for the TV =

and it never came. The shipping company finally called me to say that =

they had delays in NY and they would have to reschedule for the next =

day. So once again I had to take another day off of work to recieve the =

TV. They said between 11am - 4pm again. Once again the TV never arrived =

and I called the shipping company and again they said they had delays =

and wouldnt be able to deliver the TV that day and would come the next =

day being Saturday. Finally it came on Saturday. After this took place I =

called Sony customer service to try to get a credit or something. After =

calling and speaking to 2 different supervisors that apparently were =

unable to connect me with anyone higher than them I got nothing =

accompished but an apology. Meanwhile I work on commision at work and =

did not get paid for those 2 days. Sony refused to give me any credit at =

all and said if I wanted to return the TV i would have to pay for =

shipping. Its a lose lose with them. If there is anything further you =

think I can do please let me know.


Thanks,


Jonathan Mechlowe


880 Third Ave. 12th Floor

New York, NY 10022

direct: 212-508-4703

toll free: 800-867-8600

fax: 212-553-2382

Email User <mailto:Email User>

www.vfinance.com =

<https://webmail.vfinance.com/exchweb/bin/redir.asp?URL=3Dhttp://www.vfin=

ance.com>


<mailto:Email User

From: Message Author (click here to email author)
Date: Tuesday, 04-Dec-07 11:30:15 CST

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