complaint against sony
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complaint against sony www.sonystyle.com I recently placed an order with a sony style representative from = www.sonystyle.com. After placing the order I was contacted a few days = later from the shipping company that they use and setup a delivery time = for Thursday November 29th 11am-4pm. Someone has to be there to sign for = it so I had to take the day off of work. I'm waiting all day for the TV = and it never came. The shipping company finally called me to say that = they had delays in NY and they would have to reschedule for the next = day. So once again I had to take another day off of work to recieve the = TV. They said between 11am - 4pm again. Once again the TV never arrived = and I called the shipping company and again they said they had delays = and wouldnt be able to deliver the TV that day and would come the next = day being Saturday. Finally it came on Saturday. After this took place I = called Sony customer service to try to get a credit or something. After = calling and speaking to 2 different supervisors that apparently were = unable to connect me with anyone higher than them I got nothing = accompished but an apology. Meanwhile I work on commision at work and = did not get paid for those 2 days. Sony refused to give me any credit at = all and said if I wanted to return the TV i would have to pay for = shipping. Its a lose lose with them. If there is anything further you = think I can do please let me know. Thanks, Jonathan Mechlowe 880 Third Ave. 12th Floor New York, NY 10022 direct: 212-508-4703 toll free: 800-867-8600 fax: 212-553-2382 Email User <mailto:Email User> www.vfinance.com = <https://webmail.vfinance.com/exchweb/bin/redir.asp?URL=3Dhttp://www.vfin= ance.com> <mailto:Email User From: Message Author (click here to email author)Date: Tuesday, 04-Dec-07 11:30:15 CST Business: Reply Online Consumer: Comment On This |
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