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Dell 866-395-5011

 
Dell Finance
US

I have received 7 calls from Dell Finance looking for "Marleen". I have told them they have the wrong number yet the continue to call. After I told them they had the wrong number three times they tried using *67 to hide their incoming phone number and still asked for this person. I called the toll free 866-395-5011 back and tried to reach a live supervisor with no success. I was on hold for 3:57 after the automated greeting. It may be a language barrier. They people that call sound like they are from India.

From: Message Author (click here to email author)
Date: Monday, 31-Dec-07 10:26:41 CST

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I have been receiving a phone calls from annoying indian voice. I have told them that I do not owed from Dell I have paid off my remaining account balance last August of 2008. I have told them that the amount they are trying to collect was a refund check that I mailed it back last November 2008. I made a payment for my husband Dell account for $70 last Oct. 2008 I dont have the billing so I just reference his SS# on the check memo, howwver the Dell applied the payment on my dell account which has zero balance, then I received a $70 refund check from Dell. I contact the Dell to apply the payment to my husband account because thats what the payment for, They finally applied the payment to my husband account, so I mailed the refund check back saying that I'm returning the attached dell check refund $70 along with my billing please write off the $70 balance on my account. I thought that was the end of it...but they never write off the balance on my account. I have send 4 follow up letter to resolve the issues but never gotten a reply. I'm so frostrated I was being harrass on the phone by the dell collection for something that I did not owed. Now it's ruined my credit I about to file a law suit if by the end of Feb. 2009 these unsolve.

From: Message Author (click here to email author)
Date: Friday, 13-Feb-09 16:21:12 CST

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