2005 Tacoma Clutch
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2005 Toyota Tacoma Grappone Automotive Route 3A Concord, NH 03301 US www.grappone.com I purchased a new Tacoma from Grappone in November 2005, 6 speed TRD Sport. Loved my truck! At 27,000 miles, a clutch squeak developed. The truck was seen at 33,000 miles and diagnosed as a TSB for the clutch pedal assembly. Parts finally arrived when I had 41,000 miles, parts were installed and all was well! Since this initial repair, the dealer has looked at the truck on 9 repair orders, only to apply a lot of grease and push it out the door. Lots of grease will quiet anything, however it only lasts about 6,000 miles. The dealer installed a second clutch pedal assembly and still the noises return. Not just a little squeak, but a loud, obnoxious creeking noise. Last attempt at a dealer repair resulted in the service manager telling me that I use the clutch excessively and the truck was not made to drive in traffic. I drive 150 miles + a day, 99.9% of it is on the highway. With the exception of traffic jams, which are rare, I don't drive in traffic. I have spoken with Toyota Corporate and they will not help me because I only had one failure while under warranty. Of course it did! It took 8,000 miles to get the parts! I am now stuck with a truck that makes horrendous noises and I can't even sell it because of the noise! I tried the NH Auto Dealers Association, they have a division that helps consumers if they do not qualify for Lemon Law. Their panel found for the dealer because the dealer did everything the Manufacturer told them to do, the dealer should not be made to buy the truck back. I called the manufacturer and they won't do anything because the dealer says there is nothing wrong with it. I warn anyone that purchases a Tacoma, hopefully they aren't all like mine, but beware that it can become a very big issue. Hopefully your dealer is more concerned with customer service than Grappone. From: Message Author (click here to email author)Date: Monday, 31-Dec-07 09:14:38 CST Business: Reply Online Consumer: Comment On This |
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