Cuisinart

Posted on Monday, December 3rd, 2007 at 1:27pm CST by c17bb1ab

Product: DTC 975 coffeemaker

Company: Cuisinart

Location: 150 Milford Rd
EAST WINDSOR, NJ, 08520, US

URL: http://www.cuisinart.com/

Category: Products, Services

Within a year of owning the Cuisinart coffeemaker DTC 975 series, I had it replaced once; the second pot malfunctioned within 2mos. Total cost of shipping on my part approx. $20. for each replacement. Told by Co. rep. out of thousands of coffeemakers there may be 50 defective. I of course received two of them. Why should I incur the extra expense of shipping for their defective product. I've decided not to chance another defective pot and absorb the loss.The original cost was $99.00. I've been using a 5yr old back up pot while waiting to resolve this issue; original cost $20.


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