Medved Autoplex in Castle Rock, CO.

My husband and I had a horrible experience at this dealership in Castle

Rock, Co. We could have walked away with a new Hummer because all of the

paperwork had been signed, but we gave it back. They tried to change our

payment two days after we took possession of the vehicle and after all of

the paperwork had been signed. They made a mistake with the trade in

vehicle. We told them all along that it was two wheel drive and they wrote

it up as a 4WD vehicle when they made the quote for trade in. They were

unable to find the original write up of the vehicle from the sales person.

When signing the finance paperwork, they were asking how we ended up with a

2WD vehicle in Colorado. The finance person and the sales person both knew

it was a 2WD vehicle. they wanted us to agree to change the paperwork and

take a larger payment. My husband got very angry because it all seemed like

a setup. The price they wanted us to pay was the original price they quoted

us on 12/23/07. He negotiated with them until they got it about $30 per

month lower. It seems really strange that they let us sign all of the

paperwork and take the vehicle home and then they decided to make changes.

Due to ice and snow, they told us we didn't need to bring the trade in

vehicle in until the roads were better. I truly believe this was planned

and they thought that after we had it for a day or two, we would agree to a

larger payment. We will not be doing business with any Medved dealership

now or in the future. I really question the integrity of the people that

are working there. There are many more details to this story than what I

have written here. I would love to speak with John Medved directly about

the tactics that are being used to make money at his dealerships. They

signed all of the paperwork and I assume it would have been perfectly legal

for us to keep the car and not agree to a higher payment. It is a little

bit funny that there were no problems until he talked to someone at Medved

Jeep and told them he decided to go with the Hummer because they quoted a

better trade in value. Seems a little bit like retaliation.

FYI - They had the VIN number before any paperwork was signed. We still

have a copy of the paperwork we signed.

This was our first experience with a car dealership in Colorado. I hope

they are not all like this.

Thank you,

Lori Downs