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VULGAR

 
Hospitality
Accor/Motel 6
2369 S. Holladay Drive
Seaside, Or 97138
US
www.accorhotels.com

Someone posted the comment on RipOffReport.com that I had referred to Seaside, Oregon, Motel 6 Manager, Lee Judson, as a “son of a bitch” and a “bastard” for putting my wife and me on his nefarious Do Not Rent list without cause. Let me explain:


Although I confess these are vulgar terms, and I apologize if they were taken that way, I certainly meant no offense to Mrs. Judson, who is probably a fine lady; if she has passed, my sincere regrets, but I think she could have raised her son to have a little bit more respect for disabled veterans and senior citizens - DNRing them, essentially kicking them out of his motel without cause, how disrespectful is that!?


What I meant by referring to Mr. Judson as a son of a bitch was that I regarded him with anger, contempt, etc. It was an interjection expressing surprise, annoyance, etc. at what he had done to my wife and me, innocent travelers just wanting to get away for a relaxing week-end a couple of times a year.


I don’t recall having referred to Mr. Judson as a bastard, but if I did, I certainly did not mean that he was conceived in a barn; what I would have meant was that by DNRing, essentially kicking out, long term, regular guests who had never caused the slightest amount of concern to him or his staff in ten years, was that this would certainly have been something different from the normal or standard practice of any manager I had ever encountered in my 60 years of conducting business transactions all over the world.

From: Message Author (click here to email author)
Date: Friday, 28-Dec-07 10:33:24 CST

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I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson. Comfort Inn’s Opinion: December 26, 2006 Dear Mr. and Mrs. Colbeth,It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871



From: Message Author (click here to email author)
Date: Thursday, 10-Apr-08 12:16:54 CDT

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