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Cablevision Fraud

 
Cablevision Systems Corp.
1111 Stewart Avenue
Bethpage , Ne 11714
US
http://www.cablevision.com

I have been having broadcast t.v. problems with Cablevision since 12/11/07. They have not fixed the problem, they have totally lied to me as a consumer and have not compensated me for the loss of service. They are having technical problems with their t.v. broadcast signal on many channels, but when I call their customer service department, they claim no one else is having the problem. This is totally false, since I have verified it with other Cablevision customers that they are having the problem.They sent a technician to my home, and he had the audacity to put in a report that the problem was fixed. Meanwhile he wrote on the receipt I got for the service that there are sound problems and to quote exactly in his hand-written notes,"there is nothing-can do about it." These people are not only incompetent when it comes to fixing their broadcast problems, they lie to their customers and continually to bill me for bad service!I would like to see consumers in the area band together and make some kind of class-action lawsuit against them, but I don't know who to contact for help in fighting them.

From: Message Author (click here to email author)
Date: Tuesday, 25-Dec-07 18:40:37 CST

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Cablevision representatives LIE, LIE, LIE and nothing is done about it.

I recently lost all of my services and was told over and over again that it would take 4 hours to restore. At one point, I was told my TV service had been restored, but I had no picture. I was told I needed to reboot the system (another lie). In the end I DID NOT have service.

I did not get service restored until 12 1/2 hours later. I guess lying to the customer is an acceptable practice in Cablevision's eyes.

Well, I now know someone who has Cable TV service and is NOT paying for it. I wonder if I should be "honest" unlike Cablevison and report it? I think not. If they can't be honest with their customers then why should their customers be honest with them?

From: Message Author (click here to email author)
Date: Thursday, 05-Jun-08 07:47:50 CDT

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