Horrible store

The staff is rude and not helpful. When I complained to the manager on duty she acted as though her lunch was more important than customer service. She was ignorant and condescending. I will never return to any of these stores. The quality of the clothing is just as bad as the service. I have bought the new clothing from Sarah Jessica Parker. The seams rip, zippers break( before removing the tags) and the clothes literally fall apart. I will tell anyone that listens what a horrible company this is and that if you want to save a buck go to Old Navy. They will treat you better. These stores are "up and coming" and I feel that if enough consumers are aware of the horrible treatment then they will not be able to keep going the way they do. Sarah Jessica Parker should be ashamed to attach her name to any product that is sold in any Steve and Barry's store.

Comment On This

I believe she is absolutely right in her complaint about the employees being rude and condesending as you proved as a store mgr with your comment about maybe they just dont fit well maybe you should practice what you preach about how to deal with the public.because of her complaint and your response i will not be shopping at any steve and barry stores either.thank you

Comment On This

I believe that the service that you get at Steve and Barry's differs from where you go...it shouldn't but it does just like any other store you go to, i've been to a couple of old navy stores and some were nice and some weren't. It just depends, I am the assistant manager at a Steve and Barrys, and we get compliments on our store and our staff. You just have to show your associates how to handle the public, and maybe the clothes that you bought just didn't fit you!!!!!!!!!!!!! I wear our clothes to work and i own half of our t-shirts and hoodies...i believe the SJP line is very nice and the customers think so also.