Dish Network

I have been a loyal customer to Dish Network for 8 years. I have bought =

upgrades for HDTV for several of my TV's. Recently I inquired about =

lowering my bill. I was told by a "Supervisor" for Dish Network that all =

I had to do is to change to 'DUAL RECEIVERS", so instead of 4 receivers =

I will now only have 2, AND they will all come with recording devices. I =

was also told that my bill would go from $123.00 to $88.68. This was =

fine with me. When the installer arrived, he exchanged the receivers and =

I now have 2 instead of 4. In other words 2 TV's are linked together. =

They work fine, but in the interim I found out that for 5 years I have =

paid for HDTV and never received it because none of the technicians =

exchanged the dish itself to a HDTV dish. I complained and they gave me =

a credit of $500.00, $10 for every month, which is not enough, but I =

agreed. Since I wanted to have an extra receiver connected (a dormant =

room is now being utilized again) I was told that my monthly bill would =

now be $132 instead of the $88.00 I was promised. I again spoke to a =

supervisor, who had no record of the previous conversation I had with =

another supervisor who sold me on the "Dual Receivers". All this takes =

up to an hour on the phone if not longer. After also telling me that I =

am now being penalized to not having a phone line hooked up to each =

receiver, 5 receivers X $5.00 equals an extra $25.00. No one ever told =

me that I had to be hooked up to a phone line and I never was. Now I am =

getting dimished service, was signed up for another 18 month and I have =

to pay more. Please tell me that this is not legal, these companies talk =

you to death on the phone, I am a Senior Citizen and they totally take =

advantage of people. Legislation has to be passed to keep this "Highway =

Robbery" from occuring over and over again. I want to know how I can get =

out of this contract. I do not want to do business with these people =

anymore. I need direction, PLEASE! And I know that I am not alone. Thank =

you. My e-mail address is Email User